This is a common theme for me, and I wonder how often other people deal with this sort of thing. I’m at the point where I’m tired of constantly accommodating people’s lack of planning, and I refuse to hurry for any deadlines other than my own now.
Dude needs his group added to this communications system I manage (with the help of those monkey-trog douche-nozzles in the Lotus Notes group). In order to do this, I need a list of information from him, which I provided to him a couple months ago when he first contacted me inquiring about the system. I never heard back from him, and figured since he was sending technical data to Japan, that he had decided to just go through The Program Office rather than set up his own system and have to worry about export and proprietary, etc. Fast-forward to three weeks ago when I’m out with ineedtosleepinandplayvideogamesitis (aka was enjoying a flex time-induced three day weekend), of course this is the day he emails me saying he needs to get this set up RIGHT [THE FUCK] NOW because The Program Office refuses to process his shit for him, insisting he go through his own organization.
SO I get a call on my cell phone from a coworker telling me we have a dude who is loosing his shit because I’m out today, so I trudge my cranky ass into work to meet with this guy because IT’S SUCH A FUCKING EMERGENCY AND HE JUST HAS TO GET THIS DATA TO JAPAN TODAY even though it’s FRIDAY and they are probably all asleep in bed in their time zone (where I wanted to be). And what happens?
The motherfucker stands me up. I go in ON MY DAY OFF, with NO hope of getting overtime, to appease this toolbag, and HE STANDS ME UP.
Well, fuck that. Anyway, I think he knows that he’s in the shit house, because the FOLLOWING week this dude’s BOSS contacts me to set up a meeting about the system.
Dude’s Boss sent me a meeting notice for a 10:30AM meeting Friday morning. He sent the meeting notice at 9:25AM Friday morning. I was (yes! you know it!) on a THREE DAY WEEKEND, but had come in for a minute at lunch time to sign some papers for HR so I checked my email and saw the meeting notice, so sent him back a “I suggest this other time to meet” notice for the following Monday before going home. He gets it, gets frustrated, and proceeds to call/email me about a dozen times over the rest of the day demanding I meet with him that day.
I get in on Monday, explain to him “dude’s boss, I was on vacation on Friday, and you sent me the meeting notice with an hour heads up anyway, so let’s meet this week” but of course he’s up in Canadia on business for the week so I tell him “look, you just need to send me this information, the list of information I provided to dude months ago, here is the email I sent him, here is a presentation explaining why I need this, and you can just email me this information and I will have this set up when you get back from Canadia.” He ignores my email, comes back, and insists on an in-person meeting.
So we have our in-person meeting, during which I bring a print out of the emails and presentation I had already sent him and say “so this is what I want,” and he says “that’s it? that’s all you need?”
RTFQ. READ YOUR FUCKING EMAIL, PEOPLE.
So I tell this guy you get me this information, and I will request new user groups from the Lotus Notes group, who take “a few days” to get new groups set up in the system, and he says “oh, that’s all? great! so we’ll be cooking next week!” and everything seems copasetic. We met on Monday, he sent me his information on Wednesday, and I put in the request that afternoon for the new groups.
The following day I get this email from him:
“This is a list that is needed to support my Team’s activities I expect that you may receive similar requests from other teams but if possible I would you to put this into the [system] ASAP. I am late in delivering on my action item commitments and would therefore like to get the system updated quickly to allow me to catch up.”
I ignore this email because, let’s be honest, a lack of planning on your part does not constitute an emergency on mine.
Today I get this email from him:
“Where do we stand on this? I tried calling you but you were not at your desk. I will try again later.
I would like to get this update completed today or tomorrow. The current configuration of the system does not meet our needs for the [some] program (as I think you discussed with Dude’s Boss) and I am anxious to get [my technical data] to [Japan] early this week.”
“As I said to your boss, it takes a few days to get the groups requested. I requested them after our meeting last week, and am waiting for them to be applied to the database. I will let you know when it is ready.”
“Who does this I was under the impression that you did it. Is there someone else I need to lean on to get this done faster?”
“The Lotus Notes group has to create the groups and attach them to a database. There is no getting it faster, it just takes the time it takes due to how our lotus notes databases are set up here.”
He responds, CCing SomeDude from IT he’s friends with:
“ITDude: Can you expedite this please? -Dude”
REALLY!? I’m done helping him. I am leaving early and I don’t give a shit if he sends me a dozen more emails today. I FWD this entire ridiculous email chain to the actual IT people I am dealing with (not the random ITDude he emailed) just so they are aware someone is probably going to bitch at them at some point in the future over something they have no control over, and it’s not my fault.